Privacy Policy

Privacy Policy for Travel Magical Morocco (Effective Date: 01-01-2023)

1. Introduction

Welcome to Travel Magical Morocco (“we,” “us,” or “our”). At Travel Magical Morocco, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your personal data when you interact with our website, mobile applications, and other services (collectively, the “Services”). By using our Services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect various types of personal information from you, including but not limited to:

• Contact Information: Your name, email address, postal address, and telephone number.
• Travel Preferences: Information about your travel preferences, such as destination choices, travel dates, and accommodation preferences.
• Payment Information: Credit card details, billing address, and other payment-related information.
• Communication Data: Records of your interactions with us, including customer support inquiries and feedback.
• Device and Usage Information: Information about the device and browser you use to access our Services, including IP address, browser type, and usage data.
• Cookies and Similar Technologies: We may use cookies and similar technologies to enhance your experience and provide personalized content.
• Travel Insurance Information: In some cases, we may need to collect travel insurance information, including policy numbers and coverage details, to ensure you have adequate coverage during your trip. This information is collected to facilitate the processing of your bookings and provide you with a safe travel experience.
• Medical Information: To provide you with a safe and comfortable travel experience, we may collect information about any medical issues or special requirements you have. This medical information is treated with the utmost confidentiality and is shared only with relevant travel providers to ensure your safety and well-being during your trip.

3. How We Use Your Information

We use your personal information for the following purposes:

– Provision of Services: To facilitate and process your travel bookings and deliver the services you request.
-Travel Insurance and Medical Information: In some cases, we may need to collect travel insurance information, including policy numbers and coverage details, to ensure you have adequate coverage during your trip. Additionally, to provide you with a safe and comfortable travel experience, we may collect information about any medical issues or special requirements you have. We treat all medical information with the utmost confidentiality and only share it with relevant travel providers for your safety and well-being.
– Customer Support: To respond to your inquiries, requests, and complaints and provide customer support.
– Personalization: To personalize your experience and recommend travel options tailored to your preferences.
– Marketing: To inform you about our latest promotions, offers, and travel-related updates. We will only send marketing communications with your consent, which you can withdraw at any time.
– Legal Obligations: To comply with legal obligations and resolve disputes or enforce our terms and conditions.
– Analytics: To analyze user behavior and improve the functionality and performance of our Services.

4. Sharing Your Information

We may share your personal data with the following parties:

• Travel Providers: To process your bookings and provide the requested travel services, we share your information with airlines, hotels, car rental agencies, and other travel providers.
• Service Providers: We engage trusted third-party service providers to assist us in delivering the Services. These providers may have access to your personal data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Business Partners: We may collaborate with other companies to offer combined services. If you choose to use these services, we may share your information with these partners to provide a seamless experience.
• Legal Compliance: We may disclose your information to comply with legal obligations or respond to lawful requests and protect our rights, privacy, safety, or property, or that of others.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can correct any inaccurate or incomplete personal information we have about you.
• Deletion: You can request the deletion of your personal data under certain circumstances.
• Withdraw Consent: You can withdraw your consent for specific data processing activities at any time.
• Objection: You can object to the processing of your personal data in certain situations.
• Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete such information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices. We encourage you to review this page regularly for the latest information on our privacy practices.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the way we handle your personal information, please contact us at:

Travel Magical Morocco
Address: J.M. Graadt van Roggenweg 21, 1862 XP Bergen NH, The Netherlands
Email: [email protected]
Phone: +31 6 466 17 493

Chamber of Commerce: 37116981 (under AutomaMA B.V.)

VAT no NL 8209.39.389.B.01